Veterinarian - Customer Experience Relations Manager

2 weeks ago


New York, New York, United States The Farmer's Dog Full time
About The Farmer's Dog

We're a mission-driven company dedicated to changing the landscape of pet health. Our goal is to provide dogs and their humans with honest, smart, and simple care. We're starting by improving the pet food industry, replacing processed pellets with personalized, freshly-made dog food delivered directly to customers' doors.

Job Title: Veterinarian - Customer Experience Relations Manager

We're seeking a skilled Veterinarian to join our team as a Customer Experience Relations Manager. In this role, you'll be responsible for developing and improving our interactions with veterinary professionals. You'll provide outreach to customers and veterinary professionals regarding questions related to customers and their dog's health, and help propel vet professionals through their journey with us via personalized interactions.

Key Responsibilities:
  • Develop and improve our interactions with veterinary professionals
  • Provide outreach to customers and veterinary professionals regarding questions related to customers and their dog's health
  • Help propel vet professionals through their journey with us via personalized interactions
  • Develop and provide valuable education and insight to our CX partners
  • Interpret data around our interactions with vet pros to provide insights to our Veterinary Professional Affairs and Relations team
Requirements:
  • Licensed U.S. Veterinarian with at least 3+ years experience in a private practice setting (General Practice preferred)
  • Belief in fresh food for veterinary patients and a desire to help drive the knowledge base, education, and science around it forward
What We Offer:
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • 12 week paid parental leave
  • Competitive 401k plan with company match
  • Flexible paid time off policy
  • Discounted fresh food for your pup

We're committed to building a diverse workforce and creating an inclusive team. If you're a skilled Veterinarian with a passion for customer experience and veterinary relations, we'd love to hear from you



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