Patient Care Specialist

21 hours ago


Williamsburg, Virginia, United States Sentara Full time
Job Summary

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.

Key responsibilities include scheduling appointments, answering patient questions, and providing general administrative support for practice operations.

You will work closely with the healthcare team to ensure seamless coordination of patient care and maintain accurate records and documentation.

This is an excellent opportunity to join a dynamic team and contribute to the delivery of high-quality patient care.

Responsibilities
  • Schedule appointments and outpatient procedures under general supervision
  • Coordinate referrals, resources, and pre-authorizations as needed
  • Communicate with patients and providers to ensure accurate information exchange
  • Provide general administrative support for practice operations, including scheduling meetings and preparing correspondence
  • Maintain accurate records and documentation, including patient notes and minutes
Requirements
  • High School Diploma or equivalent required
  • Three years of clerical or customer service experience preferred
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers preferred
What We Offer

Sentara Healthcare offers a comprehensive benefits package, including medical, dental, and vision insurance, paid annual leave, and opportunities for professional growth and development.

We are committed to creating a diverse and inclusive work environment that values the contributions of all employees.



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