Customer Service Representative

3 days ago


Springfield, Pennsylvania, United States Smashburger Full time
About Smashburger

Smashburger is a fast-growing, fast-casual restaurant chain that serves handcrafted gourmet burgers, salads, sandwiches, and milkshakes. We're built on a modern and upbeat concept that values customer service and team-oriented environment.

Job Summary

We're seeking a reliable and customer-focused Cashier/Food Runner to join our team. As a key member of our restaurant staff, you'll be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and well-stocked work area.

Key Responsibilities
  • Take orders via a touch screen register and accurately process transactions
  • Provide outstanding customer service, answering questions and addressing any issues that may arise
  • Maintain a clean and well-stocked work area, including cleaning floors, windows, restrooms, tables, chairs, counters, and equipment
  • Work effectively as part of a team to ensure seamless service delivery
Requirements
  • Availability to work varied hours and days, including nights, weekends, and holidays
  • Physical ability to stand for extended periods and move/lift boxes
  • Positive and energetic personality, with strong communication skills and a customer-focused attitude
About the Role

This is a great opportunity to join a dynamic team and develop your skills in customer service, teamwork, and time management. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you



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