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Customer Service Associate

2 months ago

Springfield, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales and operational goals.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by performing tasks such as sweeping, mopping, and restocking shelves.
  • Support sales and operational goals by assisting with tasks such as receiving and stocking merchandise, operating cash registers, and processing transactions.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Perform other duties as assigned by management.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations.
  • Must meet the ergonomic and physical requirements for this position.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must meet the company performance standards for the job.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending upon business needs.
  • Job cycles: continual maximum.
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%.
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.