Customer Experience Director

4 days ago


Naples, Florida, United States Stratton Amenities Full time

We are looking for a Customer Experience Director to lead our concierge team at Stratton Amenities. As a senior member of our management team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

The ideal candidate will have a strong background in hospitality and excellent leadership skills. Responsibilities include building rapport with residents, maintaining professional telephone etiquette, and monitoring lobby and surveillance cameras to ensure resident safety and security.

We offer a competitive salary of $70,000 per year, plus benefits, making this an attractive opportunity for someone who is passionate about delivering exceptional customer experiences.



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