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Client Support Specialist

2 months ago

Little Ferry, New Jersey, United States Deluxe Corporation Full time

This role is responsible for managing incoming customer service inquiries.

It involves delivering prompt, effective, and professional responses to a range of customer questions while consistently ensuring an outstanding customer experience during each interaction.


Key Responsibilities:
  • Assess customer needs and recommend suitable products and services.
  • Update and maintain customer records, using various databases to confirm and retrieve information while addressing order inquiries and processing new or repeat orders.
  • Address product or service issues by selecting the appropriate measures to ensure swift resolution while providing an excellent customer experience.

Basic Qualifications:
Education and Experience:
Fundamental understanding of computer systems.

Preferred Qualifications:
Education and Experience:
High School diploma or GED with at least one year of experience in customer service.

Additional Requirements:
Basic Qualifications:
Candidates must be at least 18 years old.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified candidates will be considered for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability


Please review the electronic EEO is the Law Poster, which informs you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries accordingly.

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