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Ticket Sales Associate

2 months ago


Falls Church, Virginia, United States The State Theatre Full time
Position: Ticket Sales Associate

The State Theatre, a leading venue for live performances in the DMV area, is looking for motivated individuals to fill the role of Ticket Sales Associate.

Key Responsibilities:

  • Processing ticket sales for patrons both in-person and via telephone
  • Responding to inquiries from customers through phone communication
  • Managing reservations for dining experiences
  • Overseeing guest lists for performers
  • Updating marquee displays (must be able to lift 15lbs)
  • Collaborating with security, marketing, and event staff during performances
  • Addressing customer questions through various communication channels
  • Coordinating VIP reservations
  • Utilizing ticketing software for transactions, refunds, and inventory management

Qualifications:

  • Outgoing and personable demeanor
  • Excellent organizational capabilities
  • Exceptional customer service skills
  • Willingness to work during afternoons and select weekend evenings

The State Theatre is celebrated for its eclectic lineup of musical acts and has earned accolades as a premier live music destination in the Washington DC region.