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Client Relations Specialist

2 months ago

Dawsonville, Georgia, United States Cole Walters - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
As a Client Relations Specialist at Cole Walters - State Farm Agent, you play a crucial role in the operational success of our agency and the satisfaction of our clients. Your primary focus is to enhance our agency's growth through effective client engagement and sales driven by insightful conversations. You will positively impact our customers' lives by actively promoting relevant products and services.

CAREER ADVANTAGES:
  • Competitive hourly wage
  • Monthly performance-based commissions
  • Year-round bonus opportunities
  • Comprehensive health benefits
  • Retirement savings plan (401K)
  • Paid time off including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the agency
KEY RESPONSIBILITIES:
  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Foster enduring and productive customer relationships.
REQUIRED QUALIFICATIONS:
  • Sales experience is preferred.
  • Property & Casualty license must be obtained by the first day of employment.
  • Interest in marketing products and services tailored to customer needs.
  • Exceptional communication skills, including written, verbal, and listening abilities.
  • Ability to anticipate customer needs and provide effective solutions.