Retail Associate

7 months ago

Dawsonville GA United States Ross Stores Full time

Our values start with our people, join a team that values you

We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.


COMPETENCIES:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.


PHYSICAL REQUIREMENTS/ADA:

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.


SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries
  • Retail

  • Retail Associate

    2 months ago

    Dawsonville, United States The Columbia Sportswear Company Full time

    With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout proc Retail Associate, Store Leader, Retail, Associate, Leadership, Customer Experience

  • Retail Associate, PT

    4 months ago

    Dawsonville, GA, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Retail Associate, PT

    4 months ago

    Dawsonville, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Retail Associate, PT

    4 months ago

    Dawsonville, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Retail Associate, PT

    4 months ago

    Dawsonville, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Retail Sales Associate

    6 days ago

    Dawsonville, Georgia, United States Zumiez Full time

    As a Seasonal Retail Sales Associate at Zumiez, you will be responsible for providing exceptional customer service and sales techniques to drive revenue growth. This role is ideal for those looking to gain retail experience during peak seasons.We are seeking highly motivated individuals who can effectively organize and present merchandise based on Zumiez's...

  • Retail Associate, PT

    5 months ago

    Dawsonville, United States NIKE Full time

    Location & Store Type: Nike Factory Store Dawsonville Address: Dawsonville, Georgia Starting Pay Rate:$16.00/hour Hours: Part Time - 20-38 hours per week, including nights and weekends We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace...

  • Retail Stocking Associate

    10 hours ago

    Dawsonville, United States Burlington Full time

    Burlington - JobID: E84C01CD341A42F088EE56940729BD63 [Retail Associate / Team Member] As a Retail Stocking Associate at Burlington, you'll: Receive freight and convey shipments from the shipping/receiving platform to backroom; Process, ticket, store, move, and display merchandise; Stock, organize, and present new merchandise on the sales floor; Perform other...

  • Retail Associate, PT

    2 months ago

    Dawsonville, United States Nike Full time

    Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Retail Associate, FT

    3 weeks ago

    Dawsonville, United States Nike Full time

    Location & Store Type: Nike Factory Store DawsonvilleAddress: Dawsonville, GeorgiaStarting Pay Rate: $16.00/hourHours: Full Time – 32 - 40 hours per week, including nights and weekendsWe believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace...

  • Retail Associate, SEAS

    3 months ago

    Dawsonville, United States NIKE Full time

    Location & Store Type: Nike Factory Store Dawsonville Address: Dawsonville, Georgia Starting Pay Rate:$16.00/hour Hours: Seasonal - 0 - 40 hours per week, including nights and weekends We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace...

  • Retail Associate, FT

    3 weeks ago

    Dawsonville, United States Nike Full time

    Location & Store Type: Nike Factory Store DawsonvilleAddress: Dawsonville, GeorgiaStarting Pay Rate: $16.00/hourHours: Full Time – 32 - 40 hours per week, including nights and weekendsWe believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace...

  • Retail Sales Associate

    5 days ago

    Dawsonville, Georgia, United States Burlington Stores Full time

    Action-Oriented Cashier Associate WantedAre you a customer-focused individual who can provide exceptional service in a fast-paced retail environment? We are seeking a detail-oriented Cashier Associate to join our team at Burlington Stores, Inc.Key Responsibilities:Deliver Excellent Customer Service: Provide a positive and professional attitude to our...

  • Retail Sales Associate Full Time

    3 months ago

    Dawsonville, United States PetSmart Full time

    PetSmart, Inc. - 145 Forest Blvd. [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc., you'll: Welcome customers to the store, facilitate an easy check out process as a cashier; Ensure the safety of all living pets in the stores, including fish, reptiles, birds, and small animals; Help the pet parents find exactly what they need,...

  • Seasonal Retail Sales Associate

    3 months ago

    Dawsonville, United States Burlington Full time

    Burlington - JobID: 629A4E6634B2415F874223A25902A927 [Sales Associate / Team Member] As a Retail Sales Associate at Burlington, you'll: Greet and assist customers; Maintain a neat, organized and clean sales floor; Ensure shelves are organized, stocked and accurately priced; Support the management team with day-to-day store operations...Hiring Immediately >>

  • Retail Stocking/Shelving Associate

    3 weeks ago

    Garland, TX, United States SAS Retail Services Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...

  • Retail Operations Manager

    3 weeks ago

    Dawsonville, Georgia, United States Carhartt Full time

    Job OverviewWe are seeking an experienced Retail Operations Manager to join our team at Carhartt in Dawsonville, GA. This role will be responsible for leading our retail operations and ensuring a seamless consumer experience.About the RoleThis is a full-time position with an estimated salary of $65,000 - $75,000 per year, depending on experience. The ideal...

  • Seasonal Retail Sales

    3 months ago

    Dawsonville, United States Zumiez Full time

    Zumiez - 800 Hwy 400 South - [Retail Associate / Team Member] As a Seasonal Retail Sales Associate at Zumiez you will receive hours during peak times such as Back to School & Holiday to: Provide customer service utilizing Zumiez selling techniques; Organize & present merchandise based on Zumiez merchandise techniques; Provide customer service & prevent loss...

  • Retail Sales Associate

    6 days ago

    Dawsonville, Georgia, United States Zumiez Full time

    OverviewZumiez is a leading retailer of action sports apparel and footwear.Salary InformationThe estimated salary for this position is between $12.50 to $15.00 per hour, depending on experience.About the JobProvide excellent customer service to customers using Zumiez selling techniques.Organize and present merchandise according to Zumiez merchandising...

  • Schematic Associate

    2 weeks ago

    Commerce, CA, United States SAS Retail Full time

    Schematic Associate At our Company, we grow People, Brands, and Businesses! As part of our commitment to building brands through winning insights for our clients and customers, we are seeking a dynamic Schematic Analyst is a critical role on our Analytics, Insights and Intelligence team. The data at our fingers tips is exploding at a staggering pace: with...