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Cloud Infrastructure Program Manager

2 months ago


Birmingham, Alabama, United States Guidewire Full time

Are you a seasoned Cloud Infrastructure Program Manager with a passion for collaborating with engineering teams to implement innovative cloud-native technologies? If you thrive in environments centered around Kubernetes, AWS, and PaaS, and have a keen interest in areas such as security and cost optimization in cloud settings, we would love to connect with you.

About Guidewire: We are a leading provider of software solutions for the insurance sector, specifically tailored for Property and Casualty (P/C) insurers. Our SaaS offerings, delivered through Guidewire Cloud, empower our clients to innovate swiftly and realize tangible value. Our cloud infrastructure is robustly supported by Amazon Web Services (AWS), ensuring high reliability and comprehensive service level agreements (SLAs) through our expert teams and certified partners.

Your Responsibilities:

  • Lead, plan, and execute significant cross-functional initiatives and intricate technical projects, initially focusing on security and cost optimization, ensuring high visibility among senior engineering and product leadership.
  • Establish, define, and evaluate critical metrics for platform teams, fostering a data-driven approach to decision-making. Take ownership of these metrics, monitor variances, suggest corrective measures, and drive improvements.

Your Qualifications:

  • A minimum of 3 years of project or program management experience, particularly in managing complex technical projects with a strong emphasis on cloud-based solutions or infrastructure management.
  • Proficient in utilizing project management and tracking tools such as Jira, Aha, Trello, or Asana to enhance team organization and progress reporting.
  • A strong inclination towards metrics-driven management, with experience in identifying effective program metrics to assess success and address challenges.
  • Ability to unify diverse, fast-paced teams and tackle ambiguous challenges with confidence, facilitating decision-making processes with senior leaders.

Preferred Qualifications:

  • Active engagement with cloud technologies and market trends.
  • Experience in product or engineering operations.
  • Prior involvement with data center management, security, or financial operations teams.
  • Technical certifications in AWS, GCP, Azure, Kubernetes, security, or other cloud-native technologies.
  • A degree in Computer Science, Mathematics, or equivalent professional experience.

Important Note: This role is distinct from a Scrum Master position and reports directly to the Director of Program Management. It is primarily an office-based role with flexible work-from-home options available.

Guidewire is committed to fostering an inclusive workplace and values diversity in perspectives, abilities, and cultures as a cornerstone of our success. We ensure equal opportunity in hiring practices and welcome qualified applicants from all backgrounds.