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Sous Chef

2 months ago

Wilmington, Delaware, United States Delaware Park Full time

**Job Title:** Outlet Sous Chef - Culinary Operations Manager

**Job Information**

**Category:** Food and Beverage

**Type of Assignment:** Regular

**Position Type:** Full Time

**Job Description**

**Key Responsibilities:**

• Develop and implement culinary strategies to drive business growth and customer satisfaction.

• Collaborate with the Executive Chef to create innovative menu items and specials that meet customer demands and exceed expectations.

• Oversee the preparation and presentation of all menu items, ensuring consistency and quality.

• Maintain a clean and organized kitchen environment, adhering to health and safety standards.

• Manage inventory control, product flow, and rotation to ensure quality and freshness.

• Provide effective ordering and purchasing to meet business needs, while controlling food costs and adhering to budgetary guidelines.

• Develop and implement comprehensive training programs for staff, including daily presentation and explanation of specials.

• Ensure total quality and quantity control for all products received in the outlet.

• Provide consistent follow-up on all aspects of operational functions, including customer service and staff performance.

• Act as liaison between front and back of the house operations, ensuring seamless communication and collaboration.

• Supervise, evaluate, and train staff, providing coaching and discipline as needed.

• Adhere to and administer established Food and Beverage Policies, Labor Laws, Liquor Laws, and Delaware Sanitary Codes.

• Assist in establishing standards and procedures for ensuring proper sanitation and excellent customer service.

• Communicate effectively with team members and guests, promoting positive relations and resolving guest complaints and inquiries.

• Maintain professionalism at all times, adhering to company standards and expectations.

• Perform all other duties as assigned.

**Requirements:**

• Four (4) years of culinary experience, preferably in a hospitality or entertainment facility.

• Two (2) years of supervisory experience.

• Ability to successfully complete a background check.

• Knowledge of computer software, including Microsoft Word and Excel.

• Ability to work independently with minimal supervision.

• Maintains confidentiality with regards to employee concerns and sensitive department information.

• Maintains established company and departmental uniform, appearance, and hygiene standards at all times.

• Experience with P.O.S System and PC-related systems.

• Ability to work a flexible schedule, including evenings, weekends, and holidays.

• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management.