Customer Experience Ambassador
3 weeks ago
Dave & Buster's is a unique entertainment destination offering an unparalleled Guest experience. We're seeking a skilled Customer Experience Ambassador to ensure our Guests have a positive and welcoming interaction from the moment they step into our Midway.
Key Responsibilities
- Deliver exceptional service by guiding Guests through their game, dining, and retail experiences.
- Act as the initial point of contact for safety and security concerns in all areas, including front door, Viewpoints, bar areas, kitchen, and back-of-house spaces.
- Provide timely and accurate information while managing wait times and communicating with Team Members and Managers.
- Competently resolve difficult Guest situations while protecting staff, building, and house policies.
Requirements
- Ability to read and communicate in English.
- Able to work days, nights, and weekends as required.
- Work in environments with hot and cold temperatures.
- Lift and carry up to 30 pounds.
- Walk or stand 100% of shift.
Benefits
- Compensation: $18.29 - $19.29 per hour.
- Attractive benefits package, including medical, dental, vision, 401K, and more.
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