Customer Service Ambassador

3 weeks ago


Denver, Colorado, United States Allbirds Retail Full time
About the Job

We are looking for a skilled Customer Service Ambassador to join our team at Allbirds Retail in Denver, CO. As a Customer Service Ambassador, you will play a crucial role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities
  • Customer Engagement:
    • Develop and maintain strong relationships with customers, understanding their needs and preferences.
    • Provide personalized recommendations and solutions to customers, ensuring they have a seamless shopping experience.
    • Upsell and cross-sell products, promoting loyalty and driving sales growth.
  • Store Operations:
    • Maintain the store's visual appeal, ensuring it remains clean, organized, and welcoming.
    • Manage inventory and merchandise, ensuring stock levels are optimal.
    • Process transactions efficiently, using our point-of-sale system.
  • Team Collaboration:
    • Collaborate with colleagues to achieve sales targets and drive business growth.
    • Communicate effectively, sharing knowledge and expertise to support team members.
    • Promote a positive and inclusive store culture, fostering a sense of community among customers and staff.
What We Offer

Allbirds offers a competitive salary of $18 per hour, as well as opportunities for bonus and equity, healthcare, retirement savings, and other great benefits. We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills.



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