Customer Experience Representative
3 days ago
We are seeking a motivated and outgoing individual to join our team as a Part Time Customer Experience Ambassador in Denver, Colorado.
About the RoleAs a Customer Experience Ambassador, you will be at the heart of the Capital One community, introducing customers to our best-in-class services, creating memorable experiences, and driving brand awareness at our Cafés. You will have the opportunity to learn and grow with opportunities to move within the company and contribute to an inclusive environment where all customers and team members feel welcome.
Key Responsibilities- Proactively engage with customers and the community in all areas of the Café, helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys.
- Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources.
- Be a team player and work with an energized team of Ambassadors, helping to inspire teammates as they inspire you.
- Continually learn new digital and technical skills.
- Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café.
- Volunteer within the community and be an advocate for financial literacy.
We offer a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.
What We OfferWe offer a minimum full-time annual salary of $48,000 (based on location) with opportunities for advancement. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked.
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