Customer Experience Ambassador

7 days ago


Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview
We are seeking a Customer Experience Ambassador to join our team at Planet Fitness - PF Baseline Fitness. As a Customer Experience Ambassador, you will be responsible for creating a positive member experience by providing exceptional customer service to members, prospective members and guests.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members and guests.
  • Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner.

Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.

Benefits:
  • 401(k) plan.
  • Dental insurance.
  • Employee discounts.
  • Free uniforms.
  • Health insurance.
  • Opportunity for advancement.
  • Training & development.
  • Vision insurance.
  • Wellness resources.

Estimated Salary: $35,000 - $50,000 per year. Compensation may vary based on location and experience.

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