Route Service Manager

1 day ago


Wichita, Kansas, United States UniFirst Full time
Route Service Manager

UniFirst is seeking a highly skilled Route Service Manager to lead our team of Route Service Representatives and Route Service Supervisors. As a key member of our management team, you will be responsible for driving customer satisfaction, account growth, and profitability for your location.

Key Responsibilities:
  • Recruit, train, and develop a team of Route Service Representatives and Route Service Supervisors
  • Build strong relationships with customers and elevate team performance in customer satisfaction
  • Collaborate with location management to provide exceptional customer service and product programs
  • Negotiate customer contract renewals
Requirements:
  • Business savvy with a focus on innovative problem-solving
  • Results-driven relationship manager with excellent communication skills
  • Ability to negotiate, train, coach, and lead a team
  • Strong computer proficiency (MS Office)
  • High School Diploma or GED, Bachelor's degree preferred
  • Prior customer service experience
  • Ability to problem-solve and handle various customer service situations
Benefits:
  • 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst:

UniFirst is a leading provider of garment services, with a unique family culture that values diversity and inclusion. We offer a range of benefits and opportunities for growth and development, making us an ideal employer for those seeking a rewarding career.


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