Automotive Service Advisor

4 weeks ago


Fort Worth, Texas, United States Lithia Motors Full time

Dealership:

L0571 Meador Chrysler Dodge Jeep Ram

Meador Fort Worth CDJR

Aggressive monthly commission plan and six figure opportunity

To be a successful Service Advisor, one should have a strong understanding of the automotive industry as well as great customer service, communication skills and the ability to work well with others.

Service Advisor Responsibilities:

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Responsibilities include reaching out to customers about service changes and vehicles ready for pick up, working with mechanics in regards to all repairs needed for vehicles, updating customers on the status of their vehicles and potential trade in opportunities, greeting customers in a friendly professional manner, providing estimates that are accurate and support upfront pricing guarantee, and identifying, confirming and providing solutions to customers concerns.

Service Advisor Qualifications:

Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile and the industry. Acceptable driving record and a valid driver's license in your state of residence.

We offer best in class industry benefits:

Competitive pay, medical, dental and vision plans, paid holidays & PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, wellness programs.

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.



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