Service Representative

1 month ago


Fort Worth, Texas, United States Frank Kent Motor Company Full time
Job DescriptionJob Description

As a Service Greeter at Frank Kent Motor Company, you will play a vital role in creating a positive first impression for customers visiting our service department. Your exceptional communication skills and friendly demeanor will make a lasting impact on our customers.

Key Responsibilities:
  • Welcoming customers in a professional and friendly manner as they arrive at the service department
  • Directing customers to the appropriate service advisor or department
  • Providing basic information about our services and answering customer inquiries
  • Maintaining a clean and organized service department
  • Collaborating with service advisors to ensure smooth customer flow and minimize wait times
Requirements:
  • Excellent communication and customer service skills
  • Friendly and outgoing personality
  • Ability to remain calm and composed in a fast-paced environment
  • Basic computer skills
  • Prior experience in a customer service role is a plus
Benefits:
We offer competitive compensation and a positive work environment where employees are valued and supported. As part of our team, you will have the opportunity to grow your skills and advance in your career.

About the Company:
Frank Kent Motor Company is a reputable automotive dealership located in Fort Worth, Texas. We have been serving the community for over 80 years and are committed to providing exceptional customer service. With a wide range of new and used vehicles, as well as a state-of-the-art service department, we strive to meet the needs of each and every customer.

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