Retail Liaison Specialist
22 hours ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our retail team as a Client Support Expert. In this role, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.
Key Responsibilities:
- Answer customer calls and respond to emails and chats in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Process returns and exchanges accurately and efficiently
- Work collaboratively with colleagues to achieve sales goals and provide excellent customer service
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Availability to work a variety of shifts, including weekends and holidays
What We Offer:
- Competitive hourly wage
- Opportunities for advancement and professional growth
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
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