Gaming Customer Liaison

2 days ago


Fort Lauderdale, Florida, United States iCIMS Organic ZipApply Full time

About the Opportunity

We are excited to announce an opening for a Player Services Representative at Seminole Hard Rock Hotel & Casino Hollywood. The successful candidate will be responsible for greeting and interacting with guests in a courteous and professional manner, promoting Hard Rock Hotel & Casino by communicating with guests in an enthusiastic, helpful and friendly manner.

Job Responsibilities

  • Solicit and identify new gaming customers on the casino floor, generating new business by signing up qualified guests for the Players' Club.
  • Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information.
  • Create and issue Players' Club cards and promote the program and related promotions.

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred or an equivalent combination of education and/or experience.
  • Two (2) years casino guest service, telemarketing or retail sales experience required.
  • BASIC computer skills required, including the ability to type at least 25 words per minute.

Compensation

Estimated salary: $55,000 - $70,000 per annum. Benefits include medical, dental, vision, life insurance, 401K, paid time off, annual bonus opportunity, and more.



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