Patient Access Coordinator

1 week ago


Cape Coral, Florida, United States Radiology Regional Full time

About Radiology Regional

Radiology Regional is a leading provider of diagnostic imaging services in Southwest Florida, with 13 imaging centers across the region. We are committed to delivering exceptional patient care and service, and we are seeking a highly skilled and compassionate Patient Intake Coordinator to join our team.

Job Summary

The Patient Intake Coordinator is the first point of contact for patients at our imaging centers, and is responsible for providing a warm and welcoming experience. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment and prioritize multiple tasks.

Key Responsibilities

  • Provide exceptional customer service to patients and their families
  • Manage patient flow and coordinate scheduling
  • Process patient registration and insurance information
  • Answer phone calls and respond to patient inquiries
  • Work collaboratively with radiologists, technologists, and other healthcare professionals to ensure seamless patient care

Requirements

  • High School Diploma or equivalent required
  • 1-2 years of experience in a medical office or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong computer skills and proficiency in medical software

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Generous paid time off and holidays


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