Restaurant Operations Manager

3 weeks ago


Dayton, Tennessee, United States KFC Full time
Restaurant Assistant Manager Job Description

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at KFC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities:
  • Shift Management: Ensure that shift managers and team members complete their tasks, and manage scheduling and deployment of team members.
  • Customer Service: Ensure that customers have a positive dining experience and provide customer support in escalated situations.
  • Employee Management: Supervise employees, develop employees, and train new hires to ensure that they consistently provide excellent service.
  • Food Safety: Ensure that the restaurant is a safe place for employees and customers to work and visit, and create a strong food safety environment.
  • Inventory Management: Manage inventory and monitor the effective execution of company policies.
  • Financial Accountability: Optimize profit and control costs.
Requirements:
  • Education: High School Diploma or GED.
  • Experience: 2-4 years supervisory experience in a fast food, quick service restaurant, food service, or retail environment, including Profit and Loss responsibility.
  • Skills: Basic personal computer literacy, ability to tolerate standing, walking, lifting up to 50 lbs, and knowledge of and compliance with the company's Human Resources policies and processes.
What We Offer:
  • Competitive Starting Wages
  • 401k with Company Match
  • Health and Dental Insurance Benefits
  • Paid Vacations
  • People First Company Culture
  • Promote from Within Philosophy
  • Comprehensive Training Program

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.



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