Restaurant Operations Manager
3 weeks ago
We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at KFC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.
Key Responsibilities:- Shift Management: Ensure that shift managers and team members complete their tasks, and manage scheduling and deployment of team members.
- Customer Service: Ensure that customers have a positive dining experience and provide customer support in escalated situations.
- Employee Management: Supervise employees, develop employees, and train new hires to ensure that they consistently provide excellent service.
- Food Safety: Ensure that the restaurant is a safe place for employees and customers to work and visit, and create a strong food safety environment.
- Inventory Management: Manage inventory and monitor the effective execution of company policies.
- Financial Accountability: Optimize profit and control costs.
- Education: High School Diploma or GED.
- Experience: 2-4 years supervisory experience in a fast food, quick service restaurant, food service, or retail environment, including Profit and Loss responsibility.
- Skills: Basic personal computer literacy, ability to tolerate standing, walking, lifting up to 50 lbs, and knowledge of and compliance with the company's Human Resources policies and processes.
- Competitive Starting Wages
- 401k with Company Match
- Health and Dental Insurance Benefits
- Paid Vacations
- People First Company Culture
- Promote from Within Philosophy
- Comprehensive Training Program
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.
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