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Client Service Coordinator

2 months ago

New Orleans, Louisiana, United States Banfield Pet Hospital Full time
About This Role

We are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a critical role in ensuring the smooth operation of our hospital and providing exceptional service to our clients and their pets.

Key Responsibilities
  • Client Service: Provide professional, efficient, and exceptional service to clients and their pets, ensuring a welcoming and friendly experience.
  • Operations Management: Manage the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Communication: Communicate effectively with clients, associates, and veterinarians to ensure seamless service delivery.
  • Administrative Tasks: Perform administrative duties, including data entry, financial management, and scheduling.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, ensuring minimal disruption to hospital operations.
Requirements
  • Education: High school diploma or equivalent required; medical background or experience preferred.
  • Experience: One year of related experience required; customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills; ability to work in a fast-paced environment; proficiency in Microsoft Office and other software applications.
What We Offer
  • Competitive Compensation: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for professional growth and development.
  • Collaborative Team Environment: We foster a collaborative and supportive team environment.