Director of Client Services

6 hours ago


New Orleans, Louisiana, United States Housing Authority of New Orleans Full time
Job Summary

The Director of Client Services will lead and manage the Client Services Department to ensure the achievement of HANO-wide and departmental goals. This position is responsible for designing, developing, and implementing community programs, identifying and creating partnerships, and coordinating provider programs to empower assisted residents to become self-sufficient.

Key Responsibilities
  • Develop and implement community programs to support resident empowerment
  • Identify and create partnerships with public and private sector entities to fulfill program goals
  • Coordinate provider programs to support resident self-sufficiency
  • Monitor and evaluate program effectiveness and make recommendations for improvement
  • Develop and manage departmental budgets and grants
Requirements
  • Bachelor's degree in Education, Human Services, Psychology, Public Relations, or related field
  • 5+ years of experience in developing and supervising community-based programs
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Working Conditions

This position requires regular driving for business purposes and the ability to be insurable under the HANO's automobile insurance plan at the standard rate.



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