Current jobs related to Guest Services Representative - Haverhill, Massachusetts - Hendrick Automotive Company

  • Beauty Salon Guest Service Coordinator

    3 weeks ago

    Haverhill, Massachusetts, United States Mane & Mani Full time

    Job DescriptionWe're a beauty salon that's all about self-care and making people feel beautiful. Our Guest Service Coordinators play a vital role in delivering this experience.As a Guest Service Coordinator, you'll be the first point of contact for our guests, managing reservations, supporting our team of Session Stylists, and maintaining our high standards...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Wingstop Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering authentic, positive, and genuine experiences to our guests. Your key responsibilities will include:Key Responsibilities:Acting as the primary point of contact for guests, providing exceptional service and ensuring their...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This involves authentically greeting guests and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a critical role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere for every...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences to our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Naman Hotels Full time

    We are seeking a highly skilled and motivated Guest Services Agent to join our team at Hyatt Place Charleston. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Welcoming and serving guests in a courteous,...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Naman Hotels Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hyatt Place Charleston. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Petco Full time

    Key Responsibilities:As a Sales Associate at Petco, you will provide exceptional customer service, determine guest needs, and share product knowledge to suggest relevant merchandise and services.Additional Responsibilities:Maintain familiarity with current store promotions and special services, engage with customers regarding new product features and...

  • Patient Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Greater Lawrence Family Health Center Full time

    Job Title: Patient Service RepresentativeAt the Greater Lawrence Family Health Center, we are seeking a highly skilled and bilingual Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest quality care and service.Key Responsibilities:Perform patient...

  • Patient Services Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Progressive Physical Therapy Full time

    Job Title: Patient Services RepresentativeLocation: Progressive Physical Therapy CenterStatus: Full-TimePosition Type: ClericalAbout Us:UCI Medical Affiliates, Inc. is a leading provider of non-medical management and administrative services to healthcare facilities in South Carolina. Our company values exceptional patient care and provides a supportive work...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States State Farm Insurance Full time

    As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our valued clients. Your key responsibilities will include:Key Responsibilities:Assisting customers with inquiries, complaints, and policy changesProviding accurate and timely information regarding insurance products and...

  • Route Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Metropolitan Linen Service Corp Full time

    Job Opportunity: Driver - Route Service RepresentativeMetropolitan Linen and Uniform Services is seeking a reliable and customer-focused Driver - Route Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers while ensuring the safe transportation of our...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Aucera Full time

    Job OpportunityWe are seeking a skilled Call Center Representative to join our team at Aucera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesAs a Call Center Representative, you will be responsible for:Answering customer inquiries and resolving...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at SpeeDee Oil Change and Auto Service.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer has a positive and engaging experience when interacting with our team.Key Responsibilities:Greet...

  • Customer Service Representative

    1 month ago

    Haverhill, Massachusetts, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States The Spinx Company, LLC Full time

    The role of a Customer Service Representative at The Spinx Company requires the employee to work effectively in a team environment, providing outstanding customer service and conducting various financial transactions with accuracy and efficiency.Key Responsibilities:Provide exceptional customer service to internal and external customersAccurately and...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    3 weeks ago

    Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...

  • Customer Service Representative

    1 month ago

    Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    Company Description Under new ownership, Southern Pies LLC represents Domino's Pizza, the world's leading pizza company. At Domino's Pizza LLC, we prioritize people - whether you're part of our team or a customer. Our focus is on delivering exceptional customer service, and we're looking for individuals with a passion for people skills and a drive to...

Guest Services Representative

2 months ago

Haverhill, Massachusetts, United States Hendrick Automotive Company Full time
Job Summary

We are seeking a highly skilled Guest Services Representative to join our team at Hendrick Toyota North Charleston. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests and providing administrative support to our team.

Key Responsibilities
  • Perform opening and closing procedures to ensure a smooth guest experience.
  • Answer incoming phone calls in a courteous and professional manner, directing calls to the appropriate person or department as needed.
  • Manage the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log to maintain accurate records.
  • Track and filter incoming calls, taking messages and communicating effectively with the Guest Services Manager and Greeters.
  • Reconcile and update data entry with dealership software to ensure accuracy and efficiency.
  • Produce daily reports, including the Daily Update, Performance Metric, and other core Guest Services reports.
  • Provide a warm and welcoming environment for guests, their children, and fellow teammates, maintaining a clean and comfortable workspace.
  • Participate in required training and maintain an organized, clean, and safe work area.
  • Record hours worked accurately in the company timekeeping system and follow all safety rules and regulations.
Requirements

To be successful in this role, you will need:

  • Previous customer service experience, with excellent interpersonal, communication, and organizational skills.
  • Intermediate skills in Microsoft Office Products and the ability to learn Dealership Management System and web-based applications.
  • A valid driver's license and a strong commitment to customer enthusiasm and satisfaction.
What We Offer

Hendrick Automotive Company is an Equal Opportunity employer, and we offer a competitive salary and benefits package to our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.