Supply Chain Operations Manager

23 hours ago

WinstonSalem, North Carolina, United States Cook Group Full time

Job Overview


The Global Operations Manager is responsible for connecting our Divisions, Functions, and Operational Units. This role plans and executes multiple projects within Customer Support & Delivery and the Division, ensuring an enhanced external and internal customer experience.



Key Responsibilities



  • Operational Planning: Assess Operational needs within CSD, align with strategy set by Global Director, CSD, and leadership team.
  • Process Development: Create, standardize, and implement processes or best practices to ensure consistency, improve operational efficiencies, and/or effectiveness.
  • Relationship Building: Establish relationships with key leaders within the Divisions, Functions, and Operational Units.
  • Product Management: Maintain and build relationships with Product Management globally and regionally to understand requirements and needs of the business.
  • Project Management: Lead activities such as project management, solution launches, forecast implementation, and business planning.
  • Global Operations Expertise: Leverage global experiences to better manage operational activities related to supply chain, product life cycle, and IOPS changes.
  • Product Knowledge: Develop proficient product knowledge on product availability, pricing, and specification values.
  • Supply Chain Management: Manage product ordering restrictions and work with Supplier Management to address supply issues, including Supplier Changes.
  • Business Acumen: Maintain a strong understanding of sales and marketing strategy and process.
  • Communication Skills: Must work and interact effectively and professionally with and for others throughout various levels of the global organization.
  • Safety and Quality: Must strictly adhere to safety requirements, maintain regular and punctual attendance, and maintain company quality and quantity standards.
  • Problem-Solving Skills: Must have effective oral and written communication skills, excellent problem-solving skills, and ability to work in collaborative and independent work situations and environments with minimal supervision.


Requirements



  • Education: Bachelor's degree in Operations, Supply Chain, Business, or related field; or equivalent experience.
  • Experience: Minimum 5 years of prior experience, with previous management and/or leadership experience preferred.
  • Technical Skills: Knowledge of systems such as Business Objects and Livelink, proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook), and experience with Oracle Database software strongly preferred.


Work Environment



  • Travel: Travel including domestic, international, and weekends as needed (up to 25%).
  • Work Schedule: Hybrid work schedule.
  • Physical Requirements: Works under general office environmental conditions, sitting for extended periods, utilizes close visual acuity for working with computers and equipment, and must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA.


Cook Group is an Equal Opportunity Employer

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