Patient Service Specialist
7 days ago
Job Summary:
We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities:
- Greet new and existing patients, register new patients, and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Requirements:
- High School Diploma or GED
- 1 year of Medical Office Experience
- 1 year of Front Desk Experience
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Equal Opportunity Employer:
NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer.
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