Gynecological Oncology Patient Service Representative
1 month ago
As a Patient Service Representative in our Gynecologic Oncology department, you will play a vital role in delivering exceptional patient care and support. Your primary responsibilities will include:
- Providing complex patient/customer problem-solving and high-level discernment when registering patients in treatment rooms.
- Performing administrative functions, such as assisting with patient check-out, scheduling complex patient appointments, and navigating external patient referral portals.
- Obtaining insurance authorizations and verifying prior authorization has been obtained.
- Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC.
- Identifying and reminding patients of health maintenance gaps.
What We Offer
- A comprehensive benefits package to meet your financial, health, and work/life balance goals.
- An on-demand pay program powered by Payactiv.
- Discounts directory with deals on the things that matter to you.
- Optional identity theft protection, home and auto insurance, pet insurance.
- Traditional and Roth retirement options with service contribution and match savings.
Qualifications
- High School Diploma or equivalent.
- 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or other related experience.
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