Customer Service Associate Full Time

3 weeks ago


Newark, Delaware, United States Goodwill of Delaware & Delaware County Full time
Job Overview

This role is an excellent opportunity to join the Goodwill of Delaware & Delaware County team as a Customer Service Associate. The successful candidate will be responsible for providing exceptional customer service, ensuring maximum internal and external customer satisfaction, and maintaining a professional manner at all times.

Responsibilities
  • Follow safety policies and procedures to ensure maximum safety, security, and protection of all customers and company assets.
  • Perform Counterpoint Point of Sale functions and transactions, handling cash drawer funds, media, and Goodwill property accurately.
  • Ensure merchandise is displayed and stocked in accordance with merchandising procedures and maintain a clean and organized store environment.
  • Assist in production areas, including textiles, web, and ash, and assist with accepting donations.
  • Follow company policy and procedures according to the Goodwill Employee Handbook and SOPs applicable to the job position.
Requirements and Qualifications
  • High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience.
  • Ability to work varied hours/days as business dictates.
Working Conditions and Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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