Clinical Specialist

6 days ago


Minneapolis, Minnesota, United States Medtronic Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will be responsible for providing technical support and training to customers on our medical devices.

Key Responsibilities
  • Product Training: Provide in-depth training on our medical devices, including ultrasound technology, to a wide range of customers, including physicians, nurses, and technicians.
  • Case Support: Offer technical support and guidance to customers on the safe and effective use of our products, particularly in critical cases.
  • Customer Education: Educate customers on our products and associated procedures, including ultrasound in-services and product in-services.
  • Site Support: Provide on-site support to customers, including training and education on our products and procedures.
  • Problem Resolution: Investigate and resolve customer complaints, developing solutions and making recommendations to management.
  • Business Development: Support sales strategy through partnership with sales, in-servicing, and market development activities.
Requirements
  • Education: High School Degree and 9+ years of experience, or Associate degree and 5+ years of experience, or Bachelor's degree and 3+ years of experience.
  • Experience: Ultrasound and/or Venous experience, thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
  • Skills: Excellent customer service skills, excellent interpersonal, written, and verbal communication skills, computer PC literate, expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
Physical Job Requirements
  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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