Server Operations Specialist
1 week ago
KEY RESPONSIBILITIES
- Address service requests for server systems in client data centers in a timely manner.
- Ensure parts inventory is current and adequately stocked.
- Diagnose server malfunctions effectively to guarantee swift resolutions.
- Oversee the health of the server fleet and surpass client expectations for operational servers.
- Deliver comprehensive insights to the engineering team regarding server challenges and integration within the data center.
- Implement firmware and BIOS updates utilizing authorized tools.
- Comply with data center safety, security, and operational guidelines.
SKILLS AND QUALIFICATIONS
- Proficient in identifying hardware issues and adhering to established procedures for resolution.
- Able to lift and transport server equipment weighing up to 70lbs.
- Strong attention to detail in managing inventory, service requests, asset records, and wiring schematics.
- Open to travel as necessary.
- Basic familiarity with Linux command line and Windows command prompt.
CORE COMPETENCIES
- Exhibit a sense of ownership, self-drive, and the ability to work autonomously.
- Effectively collaborate with teams across diverse locations.
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