Dining Experience Ambassador

3 days ago


Houston, Texas, United States Bowl and Barrel Full time
Job Overview

Bowl and Barrel is seeking a skilled and friendly Host to provide exceptional customer service and create a memorable experience for our guests.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a warm and welcoming demeanor.

Key Responsibilities
  • Welcome guests to the venue and provide a warm and inviting atmosphere
  • Provide accurate wait times and monitor waiting lists to ensure a smooth dining experience
  • Escort guests to assigned dining or bar areas, ensuring a seamless transition
  • Provide menus and announce the Waiter/Waitress's name, adding a touch of elegance to the dining experience
  • Greet customers upon their departure, thanking them for choosing Bowl and Barrel
  • Maintain a clean and organized host reception area, reflecting the high standards of our establishment
  • Cater to guests who require extra attention, such as children or elderly individuals, demonstrating a genuine commitment to customer care
  • Answer incoming calls and address customers' queries in a professional and courteous manner
  • Assist with To-Go Orders, ensuring timely and accurate service
Requirements
  • Understanding of restaurant etiquette and protocols
  • Familiarity with health and safety regulations and guidelines
  • Excellent communication skills, both in-person and via phone
  • Strong organizational skills, with the ability to monitor the entire dining and bar area for available seating
  • Good physical condition, with the ability to walk and stand during an entire shift
  • Compliance with all food and beverage regulations, including TABC Certification and Food Handler Certification


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