Dining Experience Specialist

5 days ago


Houston, Texas, United States Atlas Restaurant Group Full time
Host Job Description

We are seeking a highly skilled and enthusiastic Host to join our team at Atlas Restaurant Group. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:
  • Provide a warm and welcoming greeting to all guests, ensuring a positive first impression.
  • Manage the seating process, ensuring efficient and timely seating of guests.
  • Answer phone calls in a professional and courteous manner, using scripted responses to ensure consistency.
  • Record reservations accurately and efficiently into our reservation system.
  • Work collaboratively with the front-of-house team to maintain a smooth and efficient service.
Requirements:
  • At least 1-2 years of experience in a host or customer service role, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills, with the ability to convey information clearly and warmly.
  • Ability to work effectively in a team environment, prioritizing tasks and managing multiple responsibilities.
  • Working knowledge of OpenTable or other reservation service programs.
  • High School Diploma or equivalent, with some college education preferred.
  • Availability to work nights, weekends, and holidays, with the ability to stand for long periods.
  • Ability to lift 30 pounds, with a focus on maintaining a safe and healthy work environment.
What We Offer:
  • Comprehensive job training and opportunities for internal growth and development.
  • Food and drink tasting and education, allowing you to develop your culinary knowledge and skills.
  • Health, dental, and vision insurance for full-time employees, ensuring your well-being and financial security.
  • Flexible scheduling, allowing you to balance your work and personal life.
  • Restaurant discounts, providing you with opportunities to enjoy our culinary creations at a discounted rate.


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