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Personal Banker II or Senior

1 month ago


Tampa, Florida, United States Synovus Full time
Job Summary

Synovus is seeking a highly skilled and customer-focused Personal Banker II or Senior to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services to meet the needs of our customers.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and timely manner.
  • Transaction Processing: Process a variety of customer transactions, including deposits, withdrawals, and transfers, with a high level of accuracy and efficiency.
  • Product Promotion: Promote bank products and services to customers, identifying opportunities to expand their relationship with Synovus.
  • Relationship Building: Build and maintain strong relationships with customers, understanding their financial needs and goals, and providing personalized solutions to meet those needs.
  • Team Collaboration: Work collaboratively with other team members to achieve branch goals and objectives, sharing knowledge and expertise to drive sales and customer satisfaction.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1+ year of experience in the banking industry, including cash handling, sales, and customer service.
  • Certifications: Successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) required.
About Synovus

Synovus is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.