Patient Service Coordinator

2 days ago


Greenwood Village, Colorado, United States Rocky Mountain Cancer Centers Full time
Job Title: Patient Service Coordinator

We are seeking an experienced Patient Service Coordinator to support our diagnostic imaging team in Greenwood Village.

As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our diagnostic imaging department. Your primary responsibilities will include scheduling diagnostic tests, obtaining and entering insurance authorization and correspondence, collecting co-pays and out-of-pocket amounts, and arranging for patients to have financial counseling as needed.

Responsibilities:
  • Schedule diagnostic tests in accordance with physician and/or office guidelines
  • Obtain and enter all insurance authorization and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR)
  • Collect co-pays, deductible, and other out-of-pocket amounts at time of visit
  • Arrange for patients to have financial counseling as needed
  • Demonstrate an understanding of patient confidentiality to protect the patient and clinic/practice
  • Follow policies and procedures to contribute to the efficiency of the front office
  • May communicate with patients about surgeries or tests being scheduled and potential prep work needed
Qualifications:
  • High School diploma or equivalent required
  • At least 3 years of office experience, medical office preferred
  • Excellent communication skills, written and verbal
  • Proficiency with computer systems a requirement
  • Microsoft (Outlook, Word, and Excel) a plus

All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.



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