Patient Service Representative
4 days ago
Job Title: Patient Service Representative
Job Summary:
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will also be responsible for managing patient records, scheduling appointments, and verifying insurance information.
Key Responsibilities:
- Welcome patients in a professional manner and provide excellent customer service
- Manage patient records, including updating demographic information and verifying insurance coverage
- Schedule appointments and manage the patient schedule
- Verify insurance information and obtain pre-certification/authorization
- Collect payments and co-pays when applicable
- Obtain patient health information and update any changes into the system
Requirements:
- Medical terminology preferred
- Familiarity with medical systems, i.e. VSDM, RIS, Z-Pay, MRS
- Ability to multi-task in a fast-paced environment
- Detail-oriented and highly organized
- Previous clerical experience in a medical or insurance background preferred
- Proficient computer skills
Benefits:
- Competitive salary and benefits package
- Opportunity to work in a dynamic and growing healthcare organization
- Professional development opportunities
Qualifications:
- High school diploma or equivalent required
- Associate's degree or higher in a related field preferred
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