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Spanish-speaking Front Desk Coordinator

2 months ago

White Plains, New York, United States Classic Westchester Full time
Key Responsibilities
  • Telephone Duties: Manage incoming calls efficiently.
  • Appointment Scheduling: Organize appointments promptly, considering both patient and clinician preferences.
  • Patient Management: Schedule initial consultations and follow-up visits, as well as necessary tests.
  • Message Handling: Relay medical inquiries to the appropriate healthcare providers.
  • Call Routing: Direct calls to relevant personnel as required.
  • Administrative Support: Assist physicians with various tasks, including document scanning, typing correspondence, and preparing materials for academic purposes.
  • Medical Records Management: Uphold confidentiality in accordance with HIPAA regulations when discussing patient information.
  • Customer Service Excellence: Provide outstanding service to both internal and external clients.
  • Additional Responsibilities: Perform other tasks as assigned.
Qualifications
  • High school diploma or equivalent is mandatory.
  • A minimum of one year of experience in a medical office setting is essential.
  • Bilingual proficiency is required.