Front Desk Supervisor
4 weeks ago
At MSCCN, we are seeking a highly skilled and dedicated Front Desk Supervisor to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.
Key Responsibilities
- Provide warm and welcoming greetings to guests, ensuring a positive first impression.
- Lead and motivate the Front Office team to deliver exceptional customer service and achieve high standards.
- Manage guest registrations, including processing payments and handling any issues that may arise.
- Promote hotel services and amenities to guests, ensuring they have a memorable stay.
- Work collaboratively with other departments to ensure seamless guest experiences.
Requirements
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 2 years of experience in a front desk or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and conflict resolution skills.
What We Offer
- Competitive hourly rate of $25.00.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including health, dental, and vision insurance.
How to Apply
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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