Front Desk Supervisor

4 weeks ago


White Plains, New York, United States MSCCN Full time
Job Summary

At MSCCN, we are seeking a highly skilled and dedicated Front Desk Supervisor to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.

Key Responsibilities
  • Provide warm and welcoming greetings to guests, ensuring a positive first impression.
  • Lead and motivate the Front Office team to deliver exceptional customer service and achieve high standards.
  • Manage guest registrations, including processing payments and handling any issues that may arise.
  • Promote hotel services and amenities to guests, ensuring they have a memorable stay.
  • Work collaboratively with other departments to ensure seamless guest experiences.

Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 2 years of experience in a front desk or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.

What We Offer
  • Competitive hourly rate of $25.00.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health, dental, and vision insurance.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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