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Medical Assistant/Referrals Coordinator

2 months ago

Oakland, California, United States LifeLong Medical Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Assistant/Referrals Coordinator to join our team at LifeLong Medical Care. As a key member of our patient-centered care team, you will be responsible for providing exceptional support to our patients and healthcare providers.

Responsibilities
  • Process referral requests from providers and communicate with them as needed to clarify.
  • Request urgent appointments as necessary and verify current insurance information.
  • Contact HMOs, PPOs, Medi-Cal/Medicare, or other special funding sources to obtain authorizations for reimbursement of services.
  • Follow up on all referrals and maintain accurate tracking in NextGen and i2i.
  • Coordinate efforts with Health Information Technician to ensure medical report information is received and placed in the chart.
  • Perform other duties as assigned by the Supervisor.
Requirements
  • High school diploma or GED and successful completion of an accredited Medical Assistant Program.
  • Three years of administrative experience in a medical or human services setting.
  • Knowledge of medical terminology and insurance.
  • Experience with electronic health records.
  • Proficient in Microsoft Office Word, Excel, Outlook, and Internet, with the ability to type 50 wpm.
Preferred Qualifications
  • College degree in a related field.
  • Community or Public Health experience.
  • EPIC experience.

LifeLong Medical Care is an equal opportunity employer and welcomes applications from diverse candidates.