Resident Assistant
1 day ago
Barrier Free Living is seeking a highly motivated and detail-oriented Resident Aide to join our team. As a Resident Aide, you will play a critical role in maintaining a secure and safe work environment for staff, residents, and visitors.
Key Responsibilities- Front Desk Operations: Provide coverage at the Reception Desk, monitoring entry and exit of staff, residents, and visitors, answering and directing telephone calls, and completing administrative duties as requested by supervisors.
- Safety and Security: Assist in monitoring compliance with fire and other safety regulations related to the facility, addressing and following up on any incidents related to security or safety, and providing emergency response and crisis management help as needed.
- Courtesy and Professionalism: Maintain courteous, professional, respectful interactions with all residents, staff, and guests, demonstrating knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook.
- Log and Incident Documentation: Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents.
- Light Housekeeping: Complete light housekeeping tasks, at the request and direction of the Shift Supervisor, including sweeping, mopping, trash removal, snow removal, or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor.
- Education: Minimum of high school diploma (or GED) and six months prior experience working in a residential setting preferred.
- Qualifications: Strong oral communication skills and fundamental writing competency, ability to think and act calmly in emergency situations, experience working with people with disabilities highly desirable, computer literate, and required to take the Fire Guard Exam.
- Language Skills: Spanish or other non-English language skills and/or American Sign Language skills preferred.
- Physical Demands: Able to lift approximately pounds.
- Equipment: Computer/Laptop, Printer, Scanner, Phone, and intercom system.
- Work Environment: This position will spend time at the program site and at the Front Desk/Reception area, with some work area shared.
- Supervisor: Reports to the Shift Supervisor and/or Resident Aide Manager.
- Travel: Ability to travel between BFL Program sites, offices, and as directed.
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