Call Center Specialist

6 days ago


San Antonio, Texas, United States Ideaboxpro Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ideaboxpro. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, provide accurate information about our products and services, and resolve issues efficiently.
  • Communication: Answer and manage a high volume of incoming calls, and maintain a positive and empathetic attitude towards customers at all times.
  • Documentation: Document customer interactions and update records in our customer management system.
  • Outbound Calls: Assist in outbound call campaigns to follow up with customers or provide additional information.
Requirements
  • Communication Skills: Excellent communication and active listening skills.
  • Problem-Solving: Strong problem-solving abilities and attention to detail.
  • Customer Focus: A positive attitude and a customer-focused mindset.
  • Technical Skills: Proficiency in using computer systems and customer management software.
Benefits
  • Competitive Compensation: Competitive hourly wage.
  • Health and Wellness: Health, dental, and vision insurance.
  • Work-Life Balance: Paid time off and holidays.
  • Professional Growth: Opportunities for career growth and advancement.


  • San Antonio, Texas, United States Ideaboxpro Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ideaboxpro. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesCustomer Communication: Handle a high...


  • San Antonio, Texas, United States Smarter Call Center Full time

    Job OverviewThe contractor will need to familiarize themselves with a comprehensive range of outdoor gear and be prepared for a significant learning experience. Your primary responsibility will be to handle all incoming inquiries, aiming to accurately assess customer requirements and deliver top-notch support and solutions, while ensuring high levels of...


  • San Antonio, Texas, United States Valencia Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Valencia Hotel Group. As a key member of our Central Reservations Office, you will be responsible for leading a team to ensure maximum efficiency and operation for our call center.Key ResponsibilitiesLead a team of customer service representatives to...


  • San Antonio, Texas, United States San Antonio Water System Full time

    Job Summary:The Customer Service Supervisor - Call Center is responsible for overseeing the activities of various areas of the internal division of the Customer Service Department, including Billing, Key Accounts, Call Center Remittance Processing, Revenue Collection, and Service Centers.Key Responsibilities:Supervise, select, develop, train, and evaluate...


  • San Antonio, Texas, United States Conduent State & Local Solutions, Inc Full time

    Call Center Representative (Onsite Position)$15.00/HR & $16.00/HR Bilingual Great Benefits & Weekend's Off3 Weeks PAID TRAININGStart 1st day training / 1st day employment September 3rd, 2024. Summary:As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We...


  • San Antonio, Texas, United States Randstad Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints and inquiries, and working to resolve issues in a timely and professional...


  • San Antonio, Texas, United States HCLTech Full time

    Job OverviewWe are seeking an experienced Insurance Call Center Senior Manager to join our team at HCLTech. As a key member of our operations team, you will be responsible for managing the day-to-day client relationship, including strategic planning, change management, process creation, adherence, and service delivery.Key Responsibilities:Develop a detailed...


  • San Antonio, Texas, United States Brighton Center Full time

    Job SummaryBrighton Center is seeking a highly skilled and compassionate Early Intervention Specialist to join our team. As an Early Intervention Specialist, you will play a vital role in providing support and services to families with young children who require early intervention services.Key ResponsibilitiesProvide specialized skills training to children...

  • HVAC Technician

    4 days ago


    San Antonio, Texas, United States Johnson Controls Full time

    Job SummaryJohnson Controls is seeking a skilled HVAC Technician to join our team as a Data Center Chiller Specialist. As a key member of our North America Data Center team, you will be responsible for providing top-notch service and support to our customers in the fast-growing data center market.Key ResponsibilitiesProvide exceptional service and support to...


  • San Antonio, Texas, United States Baptist Medical Center Full time

    Job SummaryWe are seeking a highly skilled Cardiovascular Technologist to join our Cath Lab team at Baptist Medical Center. As a Cardiovascular Technologist, you will play a critical role in performing hemodynamic monitoring procedures and assisting physicians during procedures.Key ResponsibilitiesPerform hemodynamic monitoring procedures of a highly...


  • San Antonio, Texas, United States Johnson Controls Full time

    About the RoleWe are seeking a skilled HVAC Journeyman Mechanic to join our team as a Data Center Specialist. As a key member of our team, you will be responsible for providing top-notch service to our Data Center customers in San Antonio.Key ResponsibilitiesProvide expert-level service to Data Center customers, including startup, commissioning, and...


  • San Antonio, Texas, United States Omni Inclusive Full time

    Position OverviewAs a Technical Support Specialist at Omni Inclusive, you will play a crucial role in providing exceptional IT assistance to our clients. Your primary responsibilities will include:Key Responsibilities:- Manage incoming support requests via phone, ensuring accurate documentation and resolution of technical challenges.- Utilize and enhance our...


  • San Antonio, Texas, United States Lucid Hearing Full time

    Job OverviewLucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations.We are seeking a passionate and dedicated individual to join our team...


  • San Antonio, Texas, United States Tri-Starr Talent Full time

    Position Overview:We are seeking a motivated and results-oriented individual to fill the role of Customer Engagement Specialist. This position is essential for driving our sales initiatives and creating valuable connections with potential clients.Role Summary:The Customer Engagement Specialist will be responsible for generating sales leads by making outbound...


  • San Antonio, Texas, United States Five Star Call Centers Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key Responsibilities:Conduct outbound calls to customers to assist with...


  • San Antonio, Texas, United States SENTA Partners Full time

    The **Customer Service Specialist** plays a vital role in enhancing patient interactions and ensuring seamless communication. This position is primarily focused on coordinating patient appointments with healthcare providers. Under close supervision, the specialist aims to create a positive experience for clients while maintaining high standards of service...


  • San Antonio, Texas, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Bilingual Credit Card Specialist to join our team at Randstad. As a key member of our Consumer Lending department, you will be responsible for providing exceptional customer service to our clients while working to resolve their complaints and inquiries.Key ResponsibilitiesReview customer credit card profiles,...


  • San Antonio, Texas, United States Tri-Starr Talent Full time

    Position Overview:If you are driven, resilient, and eager to advance your career while achieving financial success, consider a role with a well-established organization that has thrived for over 35 years. Here, dedication and results are consistently rewarded.Role Summary:The Lead Generation Specialists are essential in generating sales opportunities for the...


  • San Antonio, Texas, United States SENTA Partners Full time

    The **Customer Service Specialist** plays a crucial role in enhancing patient interactions and ensuring effective communication. This position primarily focuses on coordinating patient appointments with healthcare providers. The specialist operates under close supervision to foster a positive experience for clients and maintain a high standard of customer...


  • San Antonio, Texas, United States Baptist Medical Center Full time

    Job SummaryWe are seeking a skilled Surgical Nurse Specialist to join our team at Baptist Medical Center. As a key member of our perioperative team, you will provide high-quality patient care and support in a fast-paced environment.ResponsibilitiesProvide professional nursing care for patients undergoing surgical procedures, including pre-operative,...