Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at AIT Worldwide Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely delivery of their shipments, and resolving any issues that may arise.
Key Responsibilities- Provide outstanding customer service via phone, email, and other communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless delivery of shipments
- Develop and maintain strong relationships with customers to drive loyalty and retention
- Stay up-to-date with industry trends and best practices to continuously improve customer service
- High school diploma or equivalent required
- 0-3 years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
At AIT Worldwide Logistics, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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