Customer Service Representative

2 days ago


Torrance, California, United States AIT Worldwide Logistics Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at AIT Worldwide Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely delivery of their shipments, and resolving any issues that may arise.

Key Responsibilities
  • Provide outstanding customer service via phone, email, and other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless delivery of shipments
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date with industry trends and best practices to continuously improve customer service
Requirements
  • High school diploma or equivalent required
  • 0-3 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer

At AIT Worldwide Logistics, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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