Automotive Financial Services Manager

4 days ago


Hampton, Virginia, United States Mills Auto Group Full time

At Mills Auto Group, we're a family-owned company dedicated to providing exceptional automotive experiences for our customers. Our group consists of over 30 dealerships, offering a diverse range of brands and catering to the unique needs of each consumer.

We're seeking an individual who shares our core values of character, integrity, teamwork, work ethic, and performance. As an Automotive Financial Services Manager, you'll be part of a passionate and dedicated team that delivers tailored solutions for all customers.

Your contribution will matter in various roles, including sales, service, or other areas. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. You'll be a valued member of our family, not just an employee.

Duties & Responsibilities:

  • Sell financing & insurance products and services to customers
  • Achieve goals for gross production of financial services/products
  • Review customer credit applications for completeness
  • Utilize menu selling process 100%
  • Ensure all necessary documentation is complete for each deal
  • Maintain Customer Satisfaction scores at or above company standards
  • Communicate with sales team to ensure every customer is handled efficiently and professionally
  • Ensure compliance with all laws & regulatory obligations
  • Ensure completion & submission of all financial documents where applicable
  • Maintain effective communication with team members
  • Promote and help maintain outstanding CSI

Requirements:

  • At least 2 years of automotive dealership F&I experience including secondary financing
  • Proven track record
  • Strong record of positive customer satisfaction results
  • Team oriented
  • Excellent track record with financial institutions
  • Valid driver's license with good driving record
  • Submit to and successfully complete MVR & background check & pre-employment drug test

Benefits:

  • Group medical plan
  • Group short term disability & life insurance
  • Various voluntary benefit plans
  • Closed on Sundays
  • Continuous training
  • Opportunities for career advancement within our automotive group of multiple dealership locations

The estimated salary for this role is around $60,000 - $80,000 per year, depending on factors like location, expertise, skills, and professional background. This comprehensive compensation package may include additional components, contingent upon the specific job offer extended to you.

Mills Auto Group is an equal-opportunity workplace, celebrating diversity and committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.



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