Claims Adjuster

23 hours ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
{"Job Title": "Claims Representative", "Job Description": "Job Summary

Plymouth Rock Assurance is seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling Automobile Bodily Injury losses, including minor to high severity Bodily Injury, uninsured and underinsured motorists claims for both Commercial and Personal Auto.

Key Responsibilities
  • Investigate motor vehicle accidents to determine coverage and liability of minor to high severity motor vehicle accidents, including interviewing customers, claimants, and witnesses.
  • Maintain accurate reserves, including timely reserve adjustments
  • Diligently manage loss adjustment expenses
  • Communicate with policyholders, agents, underwriters, and claims management
  • Complete large loss reports, as necessary
  • Retain expert vendors, as necessary, to aid in the investigation and evaluation of each claim
  • Adhere to our best practices and litigation management guidelines
Requirements
  • A college degree from an accredited university or a combination of experience and education
  • A minimum of five years auto casualty experience
  • Insurance designations (CPCU, AIC SCLA etc.) is a plus
  • Able to work in a fast-paced environment with the ability to multi-task and prioritize assignments, based on their overall level importance
  • Strong verbal and written communication skills
  • Litigation experience
  • In-depth knowledge of customer service techniques and processes
  • Strong presentation skills (Large Losses)
About Us

Plymouth Rock Assurance is a member of The Plymouth Rock Group of Companies, which together write and manage over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic.

Established in 1987, Pilgrim Insurance Company has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, where we have built an unparalleled reputation for service.

The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.

"}

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