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Bodily Injury Claims Adjuster

2 months ago


Boston, Massachusetts, United States The General Full time
Job Title: Bodily Injury Claims Adjuster

We are seeking a skilled Bodily Injury Claims Adjuster to join our team at The General. As a Bodily Injury Claims Adjuster, you will be responsible for investigating and settling vehicle accident claims over the phone and through written correspondence.

Key Responsibilities:
  • Evaluate and investigate policy coverage, liability, and damages promptly following a set of general claim and statutory guidelines.
  • Assist internal and external customers with problems or questions regarding claims by phone or written correspondence.
  • Establish initial reserves for all potential exposures and adjust throughout the claim.
  • Investigate and evaluate claims using the lowest ultimate cost strategy.
  • Establish appropriate management of assigned inventory following company guidelines.
  • Conduct investigations, which can include obtaining necessary documents or forms from customers and conducting recorded statements.
  • Ensure completion of appraisals and determine accident-related damages.
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority.
  • Review and process mail relating to assigned claims.
  • Recognize recovery opportunities in regard to subrogation and salvage.
  • Evaluate and settle bodily injury claims within designated authority.
Requirements:
  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for claims adjusting, we encourage you to apply for this exciting opportunity.