Pool Operations Manager
1 week ago
Job Summary:
This position is responsible for overseeing the daily operations of the pool facilities at Trump Hotel Las Vegas, ensuring a safe and healthy aquatic environment for all guests. The successful candidate will supervise pool attendants, manage cabana sales and services, and maintain high standards of guest service.
Key Responsibilities:
- Leadership and Supervision: Provide guidance and daily supervision to staff in the department, ensuring they meet operational goals and maintain high standards of guest service.
- Operational Management: Support and administer operational goals, monitor achievements of performance and profit objectives, and adhere to scheduling and budgeting procedures.
- Customer Service: Enthusiastically support and demonstrate superior customer service in accordance with department and company standards, ensuring customer service standards are followed by all team members.
- Cost Control and Maintenance: Monitor pars and inventory, follow established quality assurance procedures, and ensure the proper maintenance of equipment and sanitation of pools and bathhouse facilities.
- Administrative Duties: Assist the manager with administrative tasks, resolve customer challenges, and act as a liaison between pool operations and other departments.
- Training and Development: Conduct pre-shift meetings, cross-train team members, and maintain strict confidentiality in departmental and company matters.
- Reporting and Compliance: Monitor accuracy of cabana inventory, daily sales, and revenue goals, and ensure compliance with all regulatory requirements.
Qualification Standards:
Education: Must be at least 18 years of age, have a high school diploma or GED, and present themselves in a professional, pleasant, confident, and well-groomed manner.
Experience: Prefer 1 year of previous food service experience, with the ability to work varied shifts, including weekends and holidays.
Licenses and Certifications: Must be able to obtain First Aid/CPR and Lifeguard Certification and TAM Card.
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Pool Operations Manager
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