Sales Support Specialist
3 weeks ago
Unlock Your Potential with MacArthur Co.
We're seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at MacArthur Co. As an Inside Sales Specialist, you will play a vital role in connecting our outside sales team with customers, building strong relationships, and ensuring seamless order processing.
Key Responsibilities:
- Support daily sales operations at our building materials distribution center
- Collaborate with customers and colleagues to establish trust and competence
- Develop a deep understanding of our products and culture
- Multi-task and handle detailed work efficiently and accurately
- Diagnose problems and provide effective solutions
- Follow up with customers to maintain relationships and resolve issues
- Work in a fast-paced environment with multiple projects simultaneously
- Communicate openly and effectively with the team
- Support outside sales team members in business development, quotes, and order processing
- Oversee the fulfillment of customer orders
Requirements:
- Detail-oriented and focused, with excellent concentration skills
- Avoid over-committing or over-promising
- Follow established guidelines, structure, and policies
- Cooperative, easy-going, and agreeable in team settings
- Proficient in Microsoft Office Suite (Excel, Outlook, Word)
- Ideal candidates have a few years of inside sales and customer service experience
- Knowledge of roofing, mechanical, industrial, HVAC, and siding products is preferred
- Strong communication and interpersonal skills
- Experience in the construction industry is beneficial
- Be a team player who can lead when necessary
- Willing to take on additional responsibilities and contribute to the team's success
Benefits Package:
- Outstanding Family Medical Benefits Package
- Substantial Stock Ownership Program
- Competitive Compensation Packages
- Paid Time Off (PTO) and 8 Paid Holidays Each Year
- Employer-Sponsored Family Dental Insurance
- 401k and Roth 401k Investment Accounts with Employer Matching
- Employer-Sponsored Life and Disability Insurance
This job description is a summary; more details of responsibilities will be discussed during interviews.
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