Sales Support Specialist

3 weeks ago


Belgrade, Maine, United States MacArthur Co Full time

Unlock Your Potential with MacArthur Co.

We're seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at MacArthur Co. As an Inside Sales Specialist, you will play a vital role in connecting our outside sales team with customers, building strong relationships, and ensuring seamless order processing.

Key Responsibilities:

  • Support daily sales operations at our building materials distribution center
  • Collaborate with customers and colleagues to establish trust and competence
  • Develop a deep understanding of our products and culture
  • Multi-task and handle detailed work efficiently and accurately
  • Diagnose problems and provide effective solutions
  • Follow up with customers to maintain relationships and resolve issues
  • Work in a fast-paced environment with multiple projects simultaneously
  • Communicate openly and effectively with the team
  • Support outside sales team members in business development, quotes, and order processing
  • Oversee the fulfillment of customer orders

Requirements:

  • Detail-oriented and focused, with excellent concentration skills
  • Avoid over-committing or over-promising
  • Follow established guidelines, structure, and policies
  • Cooperative, easy-going, and agreeable in team settings
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word)
  • Ideal candidates have a few years of inside sales and customer service experience
  • Knowledge of roofing, mechanical, industrial, HVAC, and siding products is preferred
  • Strong communication and interpersonal skills
  • Experience in the construction industry is beneficial
  • Be a team player who can lead when necessary
  • Willing to take on additional responsibilities and contribute to the team's success

Benefits Package:

  • Outstanding Family Medical Benefits Package
  • Substantial Stock Ownership Program
  • Competitive Compensation Packages
  • Paid Time Off (PTO) and 8 Paid Holidays Each Year
  • Employer-Sponsored Family Dental Insurance
  • 401k and Roth 401k Investment Accounts with Employer Matching
  • Employer-Sponsored Life and Disability Insurance

This job description is a summary; more details of responsibilities will be discussed during interviews.



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