Customer Service Specialist

1 day ago


Gainesville, Virginia, United States Offix LLC Full time
Job Title: Customer Administrative Specialist

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Administrative Specialist. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the overall operations of our office.

Key Responsibilities:
  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage administrative tasks, including mail distribution, flow of correspondence, and other related duties.
  • Answer incoming calls, direct calls to appropriate associates, and provide callers with information as needed.
  • Perform data entry, record-keeping, and other administrative tasks as assigned.
  • Assist with special projects and tasks as needed to support the administrative team and organization goals.
Requirements:
  • High School diploma or equivalent required; college degree preferred.
  • 3-5 years of administrative experience, with 1-2 years of data entry experience.
  • Highly organized and able to juggle competing priorities.
  • Proficiency with Microsoft Office Suite and advanced Excel skills preferred.
  • Excellent communication and interpersonal skills.
What We Offer:

We offer a competitive hourly wage of $15-18 per hour, a dynamic work environment, and opportunities for professional growth and development.



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