PIV Credentialing Specialist

4 weeks ago


New Orleans, Louisiana, United States Citizant Full time
Descripción del Trabajo

Citizant es un destacado proveedor de servicios profesionales de TI para el gobierno de EE. UU., especializado en desarrollo ágil de aplicaciones, gestión de datos empresariales, arquitectura empresarial y servicios de apoyo a la gestión de programas. Nos dedicamos a contratar individuos éticos y talentosos que encarnen nuestros valores fundamentales de Impulso, Excelencia, Reputación, Responsabilidad y un Futuro Mejor.

Funciones y Responsabilidades:

  • Gestionar citas para Activaciones de Tarjetas PIV, Inscripciones, Actualizaciones de Certificados y Restablecimientos de PIN.
  • Responder a consultas relacionadas con credenciales PIV y control de acceso.
  • Realizar el proceso de inscripción de tarjetas PIV, incluyendo verificación de identidad y recopilación de documentos.
  • Asegurar una documentación y recopilación de datos precisos de los solicitantes.
  • Verificar la información proporcionada para prevenir intentos fraudulentos.
  • Manejar datos sensibles con discreción y adherirse a los protocolos de seguridad.
  • Comunicar con los solicitantes y proporcionar un excelente servicio al cliente.
  • Mantener registros del proceso de inscripción y seguimiento del estado de los archivos de los solicitantes.
  • Mantenerse informado sobre políticas y procedimientos relacionados con la inscripción de tarjetas PIV.
  • Participar en sesiones de capacitación para mejorar conocimientos y habilidades.

Calificaciones:

  • Experiencia con Microsoft Excel para la gestión de datos.
  • Capacidad para adaptarse a procedimientos de seguridad cambiantes.
  • Experiencia previa en servicio al cliente o roles administrativos es beneficiosa.
  • Fuerte atención al detalle y habilidades organizativas.
  • Excelentes habilidades interpersonales y de comunicación.
  • Diploma de secundaria o certificación GED.

Requisitos Físicos:

  • El rol implica principalmente trabajo sedentario con períodos de estar de pie y caminar.
  • Actividades ocasionales como alcanzar, inclinarse y levantar objetos.
  • Requiere escribir la mayor parte del día y comunicación efectiva.

Requisito de Seguridad:

  • Se requiere ciudadanía estadounidense.
  • Se requiere una autorización de confianza pública activa/MBI o la capacidad de obtenerla.

Citizant ofrece trabajo desafiante, compensación competitiva y oportunidades para el desarrollo personal y profesional. Estamos comprometidos con la diversidad y la igualdad de oportunidades en el empleo.



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