Senior Operations Manager

4 weeks ago


Everett, Washington, United States Imagine Children's Museum Full time
Job Description

Imagine Children's Museum is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our Operations Department, you will be responsible for overseeing the day-to-day operations of the museum, ensuring a seamless and engaging experience for our guests.

Key Responsibilities:

  • Collaborate with the Chief Finance & Operations Officer to develop and implement operational strategies.
  • Supervise and mentor a team of staff members, providing guidance and support to ensure the successful execution of museum operations.
  • Develop and maintain relationships with cross-functional teams, including Exhibits, Reservations, Memberships, and Museum Store.
  • Manage and analyze data to inform operational decisions, driving growth and improvement in museum operations.
  • Prepare and present reports to senior leadership, highlighting key findings and recommendations.

Requirements:

  • 5+ years of supervisory experience in a museum or similar setting.
  • Proven track record of success in operations management, with a focus on guest experience and staff development.
  • Strong analytical and problem-solving skills, with the ability to interpret and present complex data.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.

Work Environment:

The Senior Operations Manager will work in a fast-paced, dynamic environment with moderate noise levels. The position requires regular sitting, standing, and walking, as well as occasional lifting and moving of up to 25 pounds.

Benefits:

Imagine Children's Museum offers a competitive salary range of $65,000-$70,000 per year, based on experience. Full-time employees also receive accrued sick time, vacation time, anniversary appreciation day, IRA, EAP, and other museum perks.



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