Senior Operations Manager
4 weeks ago
Imagine Children's Museum is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our Operations Department, you will be responsible for overseeing the day-to-day operations of the museum, ensuring a seamless and engaging experience for our guests.
Key Responsibilities:
- Collaborate with the Chief Finance & Operations Officer to develop and implement operational strategies.
- Supervise and mentor a team of staff members, providing guidance and support to ensure the successful execution of museum operations.
- Develop and maintain relationships with cross-functional teams, including Exhibits, Reservations, Memberships, and Museum Store.
- Manage and analyze data to inform operational decisions, driving growth and improvement in museum operations.
- Prepare and present reports to senior leadership, highlighting key findings and recommendations.
Requirements:
- 5+ years of supervisory experience in a museum or similar setting.
- Proven track record of success in operations management, with a focus on guest experience and staff development.
- Strong analytical and problem-solving skills, with the ability to interpret and present complex data.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
Work Environment:
The Senior Operations Manager will work in a fast-paced, dynamic environment with moderate noise levels. The position requires regular sitting, standing, and walking, as well as occasional lifting and moving of up to 25 pounds.
Benefits:
Imagine Children's Museum offers a competitive salary range of $65,000-$70,000 per year, based on experience. Full-time employees also receive accrued sick time, vacation time, anniversary appreciation day, IRA, EAP, and other museum perks.
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